Terms and Conditions

By Using Our Site You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site.

These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, www.cityandsignal.com (“Our Site”). It is recommended that you save or print a copy of these Terms and Conditions for your future reference.

These Terms and Conditions were last updated on 4th December 2025.

Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

The following document also applies to your use of Our Site:

• Our Privacy Policy, available at https://www.cityandsignal.com/privacy-policy.

1. Definitions and Interpretation

1.1 In these Terms and Conditions, unless the context otherwise requires:

“Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer or other device that appears on, or forms part of, Our Site; and “We/Us/Our” means City & Signal Limited.

2. Information About Us

2.1 Our Site is operated by City & Signal Limited. We are a limited company registered in England and Wales under company number 16846933. Our registered address is 167 – 169 Great Portland Street, 5th Floor, London, England, W1W 5PF.

3. How to Contact Us

To contact Us, please email Us at hello@cityandsignal.com or telephone Us on +44 (0)203 633 1299.

4. Access to Our Site

4.1 Access to Our Site is free of charge.
4.2 It is your responsibility to make the arrangements necessary in order to access Our Site.
4.3 Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted.

5. Changes to Our Site

We may alter and update Our Site (or any part of it) at any time.

6. Changes to these Terms and Conditions

6.1 We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. Your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
6.2 If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7. International Users

Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.

8. How You May Use Our Site and Content (Intellectual Property Rights)

8.1 All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
8.2 You may access, view, and use Our Site in a web browser and you may download Our Site (or any part of it) for caching.
8.3 You may print one copy and download extracts of any page(s) from Our Site for personal use only.
8.4 You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.
8.5 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.
8.6 You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us.

9. No Scraping, Text or Data Mining

9.1 You may not in any way undertake, enable, permit, authorise, or facilitate any form of web scraping or text or data mining on or with respect to any part of Our Site.
9.2 You may not use any part of Our Site or any data, Content, or information included on Our Site, for the purposes of developing or training AI models or systems.
9.3 This prohibition covers all purposes including, but not limited to:
a) Any bot, robot, scraper, spider, or other automated tool used to access, obtain, copy, or republish data, Content, or information from Our Site; and
b) Any automated techniques designed to analyse digital text or data in order to generate information or to develop or train AI models or systems.
9.4 Parts 9.1 to 9.3 shall apply to the fullest extent permissible by law.

10. Links to Our Site

10.1 You may only link to the homepage of Our Site, www.cityandsignal.com. Linking to other pages requires our express written permission.
10.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
10.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
10.4 Your link should not use any logos or trade marks displayed on Our Site without Our express written permission.
10.5 You must not frame or embed Our Site on another website without Our express written permission.
10.6 You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

11. Links to Other Sites

11.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
11.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

12. Disclaimers

12.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only.
12.2 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
12.3 If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.

13. Our Liability

13.1 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
13.2 If you are a business user, to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or reliance upon any Content.
13.3 If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
13.4 If you are a consumer, you agree that We shall have no liability to you for any business losses as set out above.
13.5 If you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.
13.6 The right to compensation or repair will be lost if the damage could have been avoided by following advice from Us to install a free patch or update, resulted from your failure to follow instructions, or if the minimum system requirements were not met.

14. Viruses, Malware, and Security

14.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
14.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
14.3 You must not deliberately introduce viruses or other malware to or via Our Site.
14.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which it is stored, or any other server, computer, or database connected to Our Site.
14.5 You must not attack Our Site by means of a denial of service attack, distributed denial of service attack, or any other means.
14.6 Any such breaches will be reported to law enforcement authorities and your right to use Our Site will cease immediately.

15. Acceptable Usage of Our Site

15.1 You may only use Our Site in a lawful manner:
a) You must comply with all local, national, or international laws and regulations;
b) You must not use Our Site in any way that is unlawful or fraudulent;
c) You must not knowingly send or upload any material containing viruses or malicious code.

15.2 If you fail to comply with this Part 15, We may:
a) Suspend or terminate your right to use Our Site;
b) Issue a written warning;
c) Take legal proceedings for costs or damages;
d) Take further legal action as appropriate;
e) Disclose information to law enforcement authorities;
f) Take any other lawful and appropriate action.

15.3 We exclude any and all liability arising out of any actions taken in response to your breach.

16. How We Use Your Personal Information

We will only use your personal information as set out in Our Privacy Policy, available at https://www.cityandsignal.com/privacy-policy.

17. Communications from Us

17.1 If We have your contact details, We may send you important notices by email from time to time.
17.2 We will not send you marketing emails without your express consent. If you do consent, you may opt out at any time.
17.3 For questions or complaints about communications, please contact Us using the details above in Part 3.

18. Law and Jurisdiction

18.1 These Terms and Conditions, and the relationship between you and Us, shall be governed by English law.
18.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence.
18.3 If you are a consumer, any disputes shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, depending on your residency.
18.4 If you are a business user, any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.